Safety Information
- Let your family and friends know of your shopping plans and when you will be coming home.
- Double check your vehicle to make sure it is locked and windows are rolled up.
- Keep all shopping parcels and other valuables out of sight.
- Never leave children unattended. Always plan ahead with your child, in the event that you become separated.
(i.e., where to go for help and/or where to meet)
- Keep purses close to your body. Wallets should be kept in a front pocket.
Waist packs are also useful for keeping money in front of you while leaving your hands free for shopping.
- Keep track of your credit cards. Tear up all carbons and save receipts. Keep a list of all credit card numbers in a safe place.
- If you are leaving Marlborough Mall and someone approaches you, return to the building and contact Security.
Our staff will escort you to your vehicle.
- Have car keys in hand before you get to your car. When you return to your car, be aware of your surroundings.
- If you are entering any parking lot, and you see someone you think might be a threat, stay in your car and drive away.
- If you see any suspicious activity and/or people, please notify a Marlborough Mall Security Officer or Customer Service representative immediately.
Security Team
- Security Coverage for the shopping centre is scheduled on a 24 hour-a-day basis, 365 days a year.
- Security Officers constantly patrol the entire shopping centre facility.
- Security Bike Patrols of the parking facilities around the shopping centre are conducted year-round.
Contact Us
- Marlborough Mall Security can be reached 24 hours a day 7 days a week by phoning:
- You can reach us by email: mrlsecurity@20vic.com
- Visit the Customer Service Center located in the foodcourt and they will be happy to call us for you.